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Since a new patient’s impression of the office is formed by the initial contact, the roll of the Chiropractic Assistant is therefore extremely important in developing a good first impression!
To become first in the patient’s eyes, the C.A. must become a true F.R.I.E.N.D.!
Here are six key ingredients that comprise a good first impression:
F = Friendly – Learn the patient’s name quickly
R = Resourceful – deal promptly and effectively with problems
I = Intelligent – answer question with ease
E = Easy to talk to - Trustworthy
N = Nice – Show sincere interest in the patient
D = Dependable – Reliable
Since a new patient’s impression of the office is formed by the initial contact, the roll of the Chiropractic Assistant is therefore extremely important in developing a good first impression!
To become first in the patient’s eyes, the C.A. must become a true F.R.I.E.N.D.!
Here are six key ingredients that comprise a good first impression:
F = Friendly – Learn the patient’s name quickly
R = Resourceful – deal promptly and effectively with problems
I = Intelligent – answer question with ease
E = Easy to talk to - Trustworthy
N = Nice – Show sincere interest in the patient
D = Dependable – Reliable
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